Learn how we collect, use, and protect your personal information.
Asianpay Enterprise ("AsianPay," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital payment services.
This Privacy Policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable data protection regulations in India.
We collect information that you provide directly to us, including:
For AEPS services, we collect fingerprint data through certified biometric devices. This data is transmitted securely to UIDAI for authentication and is not stored on our servers.
We use the collected information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing transactions and payments | Contract performance |
| Identity verification and KYC compliance | Legal obligation |
| Fraud prevention and security | Legitimate interest |
| Customer support and communication | Contract performance |
| Service improvement and analytics | Legitimate interest |
| Marketing communications (with consent) | Consent |
| Regulatory reporting and compliance | Legal obligation |
We may share your information with:
Third-party service providers who assist us in operating our platform, including payment processors, telecom operators, DTH providers, and technology partners.
Banks and financial institutions for processing money transfers and other banking transactions.
Regulatory bodies, law enforcement agencies, and government authorities when required by law or to comply with legal processes.
Authorized business partners and retailers who provide services through our platform.
🔒 We never sell your personal information to third parties for marketing purposes.
We implement robust security measures to protect your information:
We retain your personal information for as long as necessary to:
Transaction records are retained for a minimum of 10 years as required by applicable financial regulations. Upon account closure, we will retain certain information as required by law and delete other personal data within a reasonable timeframe.
You have the following rights regarding your personal information:
To exercise these rights, please contact us using the details provided below.
We use cookies and similar technologies to:
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you access through our platform.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through our platform, email, or other appropriate channels. Your continued use of our services after such changes constitutes acceptance of the updated policy.
In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer to address any concerns regarding your personal information:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: